Instructional Designer, Services Employee Engagement - parental leave role
London, Greater London, United Kingdom
Software and Services
Services at Apple encompass some of the world’s most innovative software including Apple Music, App Store, Apple Books, Podcasts, Apple TV+, Apple News+ and more. Services reach millions of iPhone, iPad, Apple TV, Apple Watch and Mac customers in over 150 countries World Wide.
The Services Employee Engagement team is focused on onboarding and learning and development programs for employees across the Services business. Training is delivered via classroom style sessions around the world via video conference, or in person.
We are looking for a creative instructional designer to help design materials to support a new program for managers across Services. This person will be responsible for the creation of training materials and content, working closely with the Services Employee Engagement team lead, and wider learning and development stakeholders across Services.
The role will involve an in-depth knowledge of Apple’s iWork Suite, with an emphasis on keynote, as well as knowledge of design packages.
The ideal candidate will have a deep understanding of Apple’s Culture, and a knowledge of Apple’s Services.
You should be organized, with a great eye for storytelling and design, and experienced in managing multiple projects simultaneously and to tight deadlines.
This candidate possesses the communication skills to work across a complex matrix organization, and should be able to build strong relationships with key stakeholders to help deliver world-class training materials for our Services employees.
Key Qualifications
- Experience in design for a digital or media business
- Extensive understanding of Apple and Apple’s Services businesses
- Experience working in complex matrix organizations
- Experience working with international peers collaboratively
- Outstanding organizational skills and able to stay across multiple projects
- Ability to manage deadlines and work effectively with cross-functional teams
- Deep passion for the Apple brand, Apple’s products, and mobile technology
- Excellent written and verbal communication skills
- Resourceful, creative, and collaborative
Description
- Collaborate with key stakeholders in Cupertino and across international to help deliver training materials for Employee Experience Programs
- Work with Employee Experience team to create content in keynote, and other related formats, which can then be delivered in training
- Ensure timely communication of key project information to Employee Experience team and key stakeholders
- Represent the Employee Experience team with internal stakeholder groups across Services
- Support project workflows where there is a need for Employee Experience input
Education & Experience
Candidates from all education backgrounds are encouraged to apply.