System Engineer - Hong Kong and Taiwan Education

Hong Kong, Hong Kong Region, Hong Kong
Sales and Business Development


Role Number:200540529
At Apple, we believe in hard work, a fun environment, and the creativity and innovation that only comes about when hardworking people from diverse backgrounds approach problems from varying perspectives The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Building this environment starts with YOU! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. If you bring passion and dedication to your job and there’s no telling what you could accomplish. Apple’s Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our customers. Our Education customers need to know that with their investments in our technologies, everything’s going to work as promised. We are the ones who make believers out of them. We solve technical and business problems to ensure success for both Apple and its customers. We provide both technical sales consulting and support with a goal of redefining the way people learn.


We are Apple's Education customers’ trusted advisors on the Apple ecosystem and Apple platform adoption. We deeply understand our customers’ technical ambitions. We help remove technical barriers and friction points, and enhance customer readiness for our platform. We create new best practices and share them. We are conversant with Apple's integration solutions, deployments and security considerations. A willingness to become an expert on iOS and mac OS is critical. We work collaboratively across Apple, our customers, channel and other strategic solution partners to change the way people work. Help schools and institutions to change the way people work, teach and learn. We work collaboratively across Apple, with our customers, our partners and solutions providers to become the trusted advisor on Apple hardware, software and service solutions. Deeply understand our customers’ educational and technical ambitions. We help remove technical barriers and friction points, and enhance customer readiness for our platform. We create new best practices and share them. Provide pre-sales technical support for new, educational Institution opportunities — sharing status and progressing them through to closure. We are the voice of our customers and partners inside of Apple in order to share learnings and successes.

Minimum Qualifications

Key Qualifications

  • Have IT knowledge in the areas of enterprise messaging, networking, collaboration, Wi-Fi, end point management solutions, and enterprise security technologies for iOS, macOS, and competing platforms.
  • Have knowledge with Apple’s App development language and able to create demo apps to showcase the latest Apple technologies.
  • Have knowledge with Apple’s App development tools and other mobile app development tools would be an advantage.
  • Have knowledge with Apple’s App development lifecycle from design to deploy.
  • Have the ability to perform solution demo and proof of concept.
  • Able to perform as a solution presales, understand business needs, expectation and concern.
  • Have good presentation skills and be able to deliver the value proposition and Apple solutions to meet the needs.
  • Have experience in technical training and support for partners and end customers.
  • Speak fluent English and Mandarin and Cantonese. ( If the candidate is from Taiwan, Cantonese is optional)
  • Minimum 10 years of working experience.
  • A degree holder is required.
  • Have experience in education sector would be an advantage.

Preferred Qualifications

Education & Experience

M.S. in related field with validated experiences.

Additional Requirements