Operations Engineering Manager

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Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Our Device Services team is building a world-class device lab. We use thousands of Apple devices to provide a platform that empowers critical applications that support hardware and software development at scale. We are committed to working collaboratively to deliver extensible and reliable services.
The Operations Engineering Manager will be a hands-on leader as they manage a team of highly skilled lab engineers. This customer-focused manager will collaborate effectively with partner teams, and will lead multiple concurrent projects, ensuring they are delivered with excellence. They will support the deployment, administration, and troubleshooting of devices at scale.
  • 5+ years managing a team
  • 5+ years experience administering software services in a Unix environment
  • Solid understanding of basic project management principles
  • Excellent communication and collaboration skills, to effectively partner with engineering teams and cross-functional partners
  • Experience with configuration management tools such as Puppet or Ansible
  • BS degree in a technical field such as Computer Science or Engineering or equivalent work experience.
  • Excellent organization skills and meticulous attention to detail
  • Experience working with operational tools such as Splunk
  • Understanding of LAN network infrastructure
  • Experience managing a datacenter or large-scale computer lab
  • Proficiency with Python, shell script, or similar
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $173,100 and $260,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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