Program Manager - Logistics
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The EMEIA Logistics team, who are responsible for leading logistics operations within the region, forms a critical node in the delivery of products to and collection of returns from our customers who vary from consumer to Retail Stores and Channel partners. Partnering with 3PLs and cross-functional teams, the team’s work straddles operational execution during BAU and peak events, as well as program and project management, driving implementation of capabilities and service offerings, to continuously improve ourselves operationally.
As part of driving new capability implementation, we are strengthening our team and have an opportunity for a highly-driven professional to join us a Data Program Manager. In this role, you will lead data visibility programs that will give the transparency into performance and insights, which will drive strategic decisions both up and downstream. This role requires a unique blend of subject matter expertise in supply chain processes, data engineering experience as well as a solutioning attitude and exceptional project management skills. Attention to detail and a consistent record to influence and collaborate regionally and globally will also be key requirements.
Working internally with teams across WW and the regions, align measurement and insights generation capability roadmaps based on a balance of needs and resource availability
Collaborate with various teams to conceptualise and document measurement frameworks based on logistics processes, creating requirements for Partner Design Document (PDD) generation and dashboard construction
Partner with the wider Logistics function on the completion of detailed requirement documents, design playbacks, gap reviews and sign off on final design of the data acquisition and dashboard blueprints
Lead relevant projects under the data visibility program with 3PLs based on Apple’s project management methodology
Interchangeably lead or work with logistics team members on user acceptance tests and business change processes across multiple partners
Present to senior management on progress of the program and the relevant projects
Drive adoption with both internal and external stakeholders, embedding review mechanisms for continuous improvement of the tools and spearheading communication of enhancement requirements with the WW team
- Experience in program, project management, business analytics or data engineering
- Leading strategic projects combined with the ability to execute at tactical project-level activities and tasks
- Partnering with internal and external stakeholders, at a regional and global level
- Strategic problem solver with demonstrated ability to envision the future state of the business and synthesize insights into concrete, actionable requirements and plans
- Strong collaborator, relationship management and interpersonal skills with ability to translate complex findings to a business audience
- Exceptional communicator and presenter, with ability to tailor style to different levels of an organization
- Demonstrated ability to multitask and prioritize diverse tasks with a proven record to meet strict deadlines
- In-depth knowledge and experience in supply chain processes; degree in relevant fields such as Business Management, Supply Chain Management, Operations, Engineering, preferred
- Experience as a change agent having successfully implemented change in large cross functional organization
- Partner Management experience in a fast-paced matrix organization preferred