스페셜리스트는 적절한 솔루션을 제공하고 고객이 제품을 직접 써보게 함으로써 Apple 제품에 활기와 흥미를 불러일으킵니다. Apple Store가 다른 회사와 차별화된 고객 경험을 제공하기 위해 최선을 다한다는 점을 이해합니다. 고객의 필요를 파악하는 것에서부터 시작하여 매장 팀원의 지원을 받아 고객이 필요한 바에 따라 적합한 제품을 안내합니다. 매일 매일은 Apple Store 방문객을 Apple의 충성도 높은 고객으로 변화시킬 수 있는 기회입니다.
이 역할은 정규직 전환이 가능한 계약직 채용을 기반으로, 전일제 및 시간제 직무가 모두 가능합니다.
Apple Store가 계속 번성하게 하려면 다양한 리더십 기술이 필요하며 관리자는 이러한 모든 기술의 전문가입니다. 빠른 속도의 역동적인 매장 환경에서 평정심을 가지며 새로운 과제를 통해 배워 나갑니다. 각자 개성이 다른 개인으로 이루어진 높은 실적의 팀을 구성하고 영감을 주면서 고객이 제품에 대해 알아가고, 구매하고, 지원을 받을 때 긍정적인 경험을 할 수 있도록 합니다. 무엇보다 직원 및 고객과 Apple의 비전을 함께 나눕니다. 매니저로서 동료들과 함께 모두를 포용하고 최고의 노력을 다할 수 있는 문화를 조성합니다.
끊임없이 진화하는 비즈니스가 주는 도전 과제와 기회가 있기에 Apple Store의 리더십은 보람과 보상을 누릴 수 있습니다. 하나 이상의 매장에서 직원 및 영업활동을 지휘하고 우수한 성과의 근무 환경을 만드는 솔루션 및 결과를 찾아내는 것이 상급 관리자의 역할입니다. 상황을 빠르게 파악하고 자신 있게 행동함으로써 비즈니스의
성공을 실현할 수 있고 최고의 고객 서비스를 통해 Apple 브랜드를 홍보할 수 있습니다. 상급 매니저로서 동료들과 함께 모두를 포용하고 최고의 노력을 다할 수 있는 문화를 조성합니다.
점점 더 많은 사람들이 Apple을 알게 되면서 Apple 제품을 어떻게 삶에 접목할 수 있을지 알아보기 위해 매장에 방문합니다. 스토어 리더는 이렇게 역동적인 환경에서 고객을 응대하는 다양한 팀을 구축하고 관리합니다. 이 역할은 직원들을 이끌어 고객이 제품을 소유하고 새로운 기술을 익히며 기술 지원을 받고 비즈니스 솔루션을 찾아 내도록 지원합니다. 쉽게 적응하고 유연한 성향으로, 지속적인 변화 가운데 있는 팀의 다양한 요구사항을 침착하고 차분하게 조율합니다. 스토어 리더로서 동료들과 함께 모두를 포용하고 최고의 노력을 다할 수 있는 문화를 조성합니다.
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