Change Management Project Manager
Imagine what you could do here. At Apple, new ideas quickly become great products, services, and customer experiences. Bring passion and dedication to your job and there’s no telling what you could accomplish.
Do you relish taking on big challenges and coordinating a diverse array of projects? Do you love learning new areas? As a key part of our Financial Services Compliance group, you will help uphold Apple’s high ethical and corporate standards, as well as enable us to grow our products and services. You will help build and grow a global financial services compliance program, all in support of ensuring we meet our legal and regulatory obligations while offering amazing financial services products.
This role is well suited for a self-starting independent thinker who loves solving problems, managing complex projects, and learning new subject matter areas.
We’re looking for someone who works well in collaborative environments with minimal formal structure and is comfortable in changing environments with competing priorities. They must possess financial services product knowledge, a natural curiosity, and the ability to effectively shift between communications styles based on the audience, from technical conversations to executive leadership updates.
We are seeking a Project Manager to join our Financial Services Compliance team to coordinate projects for Apple Payments Services LLC, the subsidiary supporting Apple Card, Apple Cash, Apple Pay, and related products.
In this role you will:
- Lead cross functional organization of change management initiatives.
- Develop and maintain project tracking.
- Monitor and assess compliance with change management approvals and procedures.
- Ascertain and document annual compliance program requirements and ongoing obligations upheld to facilitate a comprehensive program framework.
- Tracking project progress against the plan, identifying potential issues, and taking necessary actions to address delays or roadblocks.
- Communicate project status updates to various project partners, including team members and executives. Synthesize a multitude of issues into a clear, concise and focused message. Present with confidence and brevity.
- Engage with compliance teams to evangelize best practices and pursue improvements. Assisting the team with ongoing improvements to the program management processes.
- Oversee end-to-end initiatives that require the coordination of multiple teams to reach resolution.
- 3-5 years of project or change management experience
- Bachelor’s Degree or higher
- Experience with developing and implementing lifecycle change management processes
- Experience working with engineers and developers to coordinate SDLC change management
- Excellent communication skills with the ability manage across cross-functional teams
- Experience working with GRC tools and content management platforms, including Auditboard and Wrike, and training delivery platforms
- Experience working collaboratively within cross-functional teams to achieve complex objectives
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.