在 Apple Store,你要維護顧客對 Apple 的信賴,展現你專業的技術來負責疑難排解和維修產品。你運用問題解決能力和人際溝通技巧,確保 Genius Bar 顧客的技術問題能迅速獲得解決。你也要為團隊成員培訓相關的產品知識,自己也要隨時了解最新的技術知識。擁有出色的顧客服務同時,也有著為顧客著想的同理心,你每天提供身為技術天才的建議和支援。
身為專員,你要幫助創造對 Apple 產品的熱情能量和興奮活力,提供適合的解決方案,並把產品帶到顧客手上。你了解 Apple Store 致力於提供與眾不同的顧客體驗,而這一切都要從由你發掘顧客的需求開始。在零售店團隊成員的支援下,你要為需求找到合適的產品。對你來說,每一天都是將 Apple Store 訪客轉變為 Apple 忠誠顧客的機會。
提供全職和兼職工作機會。
Apple Store 是個與眾不同的獨特零售環境,特別專注於提供不同凡響的顧客體驗。身為專家,你將帶領人們進入Apple精彩的世界,讓對產品有好奇心的人(或是對產品有好奇心的訪客)成為忠實顧客。你善於領導團隊成員以及和顧客的互動,每天都能幫人們發展和 Apple 的長遠關係,你會從中獲得無可取代的成就感。
持續發展的業務所帶來挑戰和機會,讓在 Apple Store 擔任領導職務成為你收獲滿滿的事業。身為資深經理,你要領導一或多家零售店範圍的員工和運作,並尋求解決方案和卓越成效,從而創造出色表現的工作環境。透過快速評估情勢並果斷採取行動,你能獲得業務成功,並透過無與倫比的顧客服務推廣 Apple 品牌。
認識 Apple 的人愈來愈多,他們造訪我們的零售店,嘗試將我們的產品融入到他們的生活中。 身為 Store Leader,你的工作是建立並管理各個團隊,在這個充滿活力的環境中發展與顧客的關係。這個職位要負責領導員工來協助顧客擁有產品、學習新技巧、取得技術支援,以及尋找商務解決方案。你必須善於靈活變通,在持續變化的環境中沉著冷靜地平衡團隊的各項需求。
要讓 Apple Store 快速發展,需要多元化的領導技巧;而身為經理,你精通所有才能。在零售店快速變化的節奏、活力十足的環境中,你隨時展現沉著冷靜,從每次的新挑戰中學習成長。你建立並激勵表現出色的團隊,之中的各個獨特人才都在打造顧客學習、購買和尋求支援時精彩的體驗。最重要的是,你和員工與顧客分享 Apple 的願景。
身為Market Leader,你樂於接受挑戰,能培養個別成員、打造團隊,並推動多家 Apple Store 的成長。你要展現卓越的領導能力,專注於精益求精的優異表現,一致地落實 Apple 策略。即使你不在店內,依然能在每家零售店持續發揮影響力,清楚傳達 Apple 的願景,每一天都能激勵並影響你的團隊和員工。
在顧客購買了我們的產品後,你將幫助他們充分了解和使用新的 Apple 產品。你在 Apple Store 零售店的工作是各種特定的支援與服務。無論是在協助顧客開始使用 Mac,或是解答他們對其他 Apple 裝置的問題,你隨時都能分享知識並提供出色的協助。為每位顧客提供解決方案和洞察性的建議,讓顧客和 Apple 的關係更上一層,而你會從中獲得無可取代的成就感。
你要和 Apple Store 的顧客分享你的知識,激發他們的創意,無論是初次造訪或是長期的忠實顧客。身為創新培訓師,你有機會邀請顧客分享他們的想法,了解如何讓他們的願景實現成真,營造 Apple Store 親切友善環境。和你一起工作的團隊成員們都同樣知識豐富,他們不僅樂於分享技能,也渴望學習更多。再也沒有比協助顧客創造出各種精彩,更能讓你感到無比的滿足。
在 Apple 直營店,你負責為專業商務人士和企業家找出他們所需的產品和服務,讓 Apple 解決方案在其企業中發揮成效。身為商務專家,你協助他們了解 Apple 產品並探索各種可能性。你將和一個滿懷熱忱的團隊幫助企業獲得成功。憑藉著你對企業需求的了解和對 Apple 的熱情,為每一位客戶提供強大和創新的解決方案,從中獲得無比的成就感。
You know what it takes to encourage a team to create an incredible customer experience with every interaction. You’re a role model and leader who advocates for their team. You are able to coach, mentor and guide a group of Team Managers, providing help when they need it and bringing out their very best. You know how to provide feedback and manage performance. You have a knack for strategic planning, program development, and forecasting business needs. If you are ready to inspire and lead, join Apple and help us leave the world better than we found it.
As an Apple Support Area Manager, you ...
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better th...
JOB SUMMARY:
Imaging what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
Apple is looking for Senior Photo process integration Engineers and Equipment Engineers to develop new processes and designs for the panel displays used in award-winning Apple products. This is an excellent opportunity to work on the forefront of panel development with an exemplary company consistently bringing innovations in the industry. ...
Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
Apple's App Store is the world's largest and most innovative software store, serving hundreds of millions of iPhone, iPad, Apple TV, Apple Watch and Mac customers. The App Store team is seeking a talented and results-oriented Games Business Manager in Taiwan, who will be working closely with game developers to help them identify growth opportunities and maximize business success on the App Store.
Imaging what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We believe this is an excellent opportunity to work on the New Technology project in the exemplary company consistently bringing innovations in the industry.
Apple is seeking for a senior level IC packaging engineer who can bring packaging solution from concept to high-volume manufacturing to develop exciting new products. Your role is to interface betwe...
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Imagine what you could do here.
This position will be responsible for test hardware and test program development for high-volume mixed-signal IC’s. It includes responsibility for test hardware development including tes...
We are looking for a highly-motivated product design engineer to join a new product design team at Apple.
You will be part of a cross-functional team responsible for developing solutions to complex mechanical problems that arise in our product development process. As a product designer located in Taiwan, you will be responsible for working closely with multiple vendors across Asia to develop new designs and processes suitable for a mass-produced Apple product.